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Dr.Fiona, Dog Veterinarian
Category: Dog
Satisfied Customers: 6273
Experience:  16 years experience as a companion animal veterinarian in British Columbia, California and Ontario
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the dog started with a little hair loss around the eye, and ...

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Customer: replied 9 years ago.
the dog started with a little hair loss around the eye, and now after the vet told me she had no idea what the problem might be my dogs eye has become extremely swollen, or puffy and red. it looks as though it may have puss inside it. her eye is turning milky. And this is just getting more swollen and her eye is getting more milky just tonight. its too late for an emergency to the vet, can i do anything to help my poor old baby girl? please help us!


Are you there?


I'm sorry that you have had to wait 6.5 hours for a response - I just woke up and saw this question and answered right away. With the various time zones that the experts are on, sometimes there aren't as many experts on as at other times.

Anyway, I would like to try to help you with your girl,but need a bit more information please.

1. When did the hair loss start, and when did you see your vet?

2. When did the swelling start?

3. Is your dog on any medication for this? If so, what did the vet send home?


Customer: replied 9 years ago.
1. noticeable hair loss started over the weekend and by tuesday when i took her in it was very obvious.
2. we noticed the swelling last night around 7-8 pm
3. she just finished off antibiotics for the bladder or urinary infection the vet thought she may have becuase she was peeing accidently when she would sit down. the vet sent NOTHING home with me on tuesday and said she had "NO IDEA" what it was and i should just give her another mite treatment, but i know that this is not mites.

Hmmm... is there any chance you can take a photo of this? I can give you directions on how to upload it to the site.

And has she had mites in the past? Demodex? When was that and what was she treated with?

How does the eye look now?


In case you are able to take a couple of digital photos, here is how to post them:

You need to post your files on your question page, so the expert can see them. On your question page, there is a tool bar above the reply box at the bottom of the page. If the tool bar is not showing, click "show tool bar". Once you have the tool bar showing, here are the instructions for posting your files:

For graphics, click the tree icon and then browse to choose a GIF, PNG, or JPG. Upload and then insert it.

For zip files, PDFs, or spreadsheets, you need to use the link tool. Enter text (like "download this") in the reply box and then double-click to highlight it. The link is the tool to the left of the tree. In the upper right corner is a browse dialog box, which you can use to locate your file. Select it and then insert the link. Use the Preview button if you want to test the link and see if it works correctly.

File size is limited to 1 MB.

Hope that works for you! Fiona

Customer: replied 9 years ago.
Reply to Dr.Fiona's Post: we gave her benadryl and the swelling went down. i just got home from work and she is looking a little better, its no longer red and the swelling has gone down tremedously. i have taken off the cone and she hasnt tried to itch at it yet. so maybe it will just go away.

im not sure if she has ever had mites in the past, we brought home a resuce dog and the same stupid vet thought that maybe it had mites and food allergies, so we had them all treated just in case along with a change in the new ones diet. I havent given pepper (the one with the swollen eye) the second mite treatment like the vet told me too, because i am almost positive that is not what it is.

Hi again,

What mite treatment has the vet prescribed? I agree that it doesn't sound much like mites. Certainly I have never seen a swelling like that with mites.

What I am wondering about is whether your dog might have a carnassial tooth root abscess. The upper teeth have very long roots that reach up almost to the nasal sinuses. With an abscess around the tooth root, there can be a buildup of pus which then pushes onto the nasal sinus and behind the eye. This can cause the eye to push forward and for there to be swelling around the eye. It can come on quite suddenly, as you are describing. Here are some links with more information:

If you agree that this looks like what is going on with your dog, please hit the "Accept" button. But if you don't then just reply and I will give it further thought! Either way I will still be here to provide more information if you need it!


Dr.Fiona and other Dog Specialists are ready to help you
Customer: replied 9 years ago.
Reply to Dr.Fiona's Post: maybe that is possible, but the swelling was completely surrounding her eye and that is where she lost all the hair, direcly around the eye. idid take a look at the sites you suggested and the picture showed the swelling to be in front of the eye.

her eye is no longer swollen and she isnt trying to itch at it. would that happen if she had an absessed tooth, i would think it would stay swollen until it was fixed.

are there any other possibilities we could check into?

Yes, definitely! Do you think you can take a photo? It would be really helpful.

You are right, with the tooth root abscess, the swelling is often in front of the eye, not all the way around it.

Let me know about the photo. If you can post one the way I suggested above, that would be great, otherwise you can email it to [email protected] and ask a moderator to post it to this thread.



Customer: replied 9 years ago.



this is a picture of her eye from the front



i dont know but i think its getting better,

Customer: replied 9 years ago.
Customer: replied 9 years ago.
the vet perscribed Revolution (selamectin) for the supposed mites for all three of our dogs.. but really it was just a precautionary measure because we werent sure if the newest dog had mites or not. our fela mastiff we found out has the hereditary mite i think she called it demodex. so anyway today i went ahead and gave pepper the second and final treatment of the mite stuff and the new dog got it also. rebel the mastiff is now taking a daily dose of ivermetin for his skin mites.

Hi again,

Thanks for the photos - they are tremendously helpful! Really, I finally feel as though I understand what is going on!

So, there are a number of things that may be causing this. I would divide them into 2 categories:

1. A problem that is within the eye, and the dog is rubbing and causing the hair loss, or

2. A problem of the skin around the eye.

Let's first address the primary eye problem. If your dog were my patient, I would do a complete eye exam including a Schirmer Tear Test and a check of her intra-ocular pressure. The first is to check for Dry Eye (keratoconjunctivitis sicca) and the second is to check for glaucoma. Here are links with further information:

If the problem is not a primary eye problem then I would consider primary skin problems. Around the eye, Demodex is a possibility and it is good that you have treated for that. Other possibilities are a yeast infection (Malassezia is the most common) , or a fungal infection such as ringworm

These things are treatable, but each requires a different medication. So in order to know how to treat her, your veterinarian would need to do some tests. As I said, I would start with they eye (especially since you said it went milky at one point), and then check the skin around the eye.

So, although I can't tell you exactly what is going on with your girl's eye, I hope that I have given you helpful information on where to go from here. If this *has* been helpful, please hit the green "Accept" button. I will still be here to provide more information if you need it!