Have Cat Questions? Ask a Cat Vet Online.
Hello, JACustomer. I have been a Veterinary Nurse for over 15 years and would be happy to help you today. I'm reviewing your question right now.
Can you share a picture? Is he inside only? Any other cats in the household? Is he still eating and drinking well?
Can you share a picture?
Are you still in need of help?
Very commonly we see that cats who are outdoors do develop abscesses. I'd like to see the location on the cheek to know if this might be an abscessed tooth, alternately.
There is an attachment function on the page that should allow you to post pictures and video. You can also use websites like tinypic.com and youtube.com to upload pictures and video respectively. Once this is done, a set of links will appear. You can then post the link back and I can access them. I’ll be standing by.
Would a phone call and texting the picture be easier?
See if you are able to request another phone call. It's showing an error on my end and will not allow me to offer texting.
I'll have to contact customer service for you. Experts don't handle billing. I will do so and they should reach out to you shortly to answer this question for you.