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You're speaking to Dr. Michael Salkin. Welcome to JustAnswer. I'm currently typing up my reply. Please be patient. This may take a few minutes.
I'm sorry that your question wasn't answered in a timely manner. We don't have many avian vets on this site. You appear to describing cloacal (vent) prolapse. Please peruse this link and let me know if that's the case: https://www.beautyofbirds.com/Prolapse.htm