Thank you for your inquiry in regards XXXXX XXXXX feathered friend...I have a couple of questions to ensure that I provide the best possible answer:
how long has the issue been going on?
what is the appearance of the skin?
are there any other birds in the cage house? (when)
what is the birds veterinary history?
what is his diet?
have you seen him pulling out feathers while preening?
Please get back to me at your earliest convenience. : )
Thank you for responding to all of my preliminary questions...
Firstly I would stop the use of neosporin on your pet. Often times this causes more discomfort and irritation and there upon causes more harm than good.
You birds behavior is indicative of mites or a possible skin infection. The best way to confirm if it is mites it to lay a black t-shirt on the bottom of his cage for 30 mins to an hour. Remove the t-shirt and examine it for little gray or red moving specks. They are quite small so keep a good eye. If nothing is visible of the t shirt after 30 mins or so... try rubbing the bird gently with a black t shirt just to make sure. If you confirm the presence of mites you can treat this at home with products available at the pet store.
If there are no mites the issue is most likely bacterial or a skin disorder...that diagnosis will need to be made by an avian vet.
after clicking the green "accept" button feel free to check back in with me by reply. I hope your pet sees a quick recovery and very happy life.
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