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Greetings,Thank you for your question.I am Dr. Su S.I will try my best to help you.
Did you try any measure?
Can you send picture?
Thank you for the input.She is having an infection in the nail fold. It can be paronychia. I would recommend to show it to doctor. Oral antibiotic can be needed. In the meantime she can apply warm, moist compress.Motrin can be taken for pain.She can apply a local antibiotic cream like neosporin.I hope this information will be helpful.If you have any query, please feel free to ask.If you are happy with my answer please click on the Excellent/Good rating. Wish her healthy life.Regards.