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Won’t start up got the fuel filter and fuel pump change like…

Customer Question
Won’t start up got...

Won’t start up got the fuel filter and fuel pump change like a month ago and now I was driving a it cut off

Mechanic's Assistant: Is the fuel filter an external one, or is it inside the tank?

Think inside the tank not sure

Mechanic's Assistant: What is the model/year of your Oldsmobile?

2000

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

No a mechanic fix it I’m a woman no nothing abt fixing cars

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

It did this before and when we change the fuel pump it work now same problem the fuel pump was brought brand new not used

Submitted: 5 months ago.Category: Oldsmobile
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Answered in 4 minutes by:
3/12/2018
Oldsmobile Mechanic: david craig, ASE Certified Technician replied 5 months ago
david craig
david craig, ASE Certified Technician
Category: Oldsmobile
Satisfied Customers: 6,039
Experience: owner/mechanic at 3D Automotive
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Hi my name is ***** ***** I'll be more than happy to assist you. Please allow me a few minutes to review your information. Thank you

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Oldsmobile Mechanic: david craig, ASE Certified Technician replied 5 months ago

does the engine crank when trying to start it or is it doing nothing?

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Customer reply replied 5 months ago
The engine crank
Oldsmobile Mechanic: david craig, ASE Certified Technician replied 5 months ago

ok, when you turn the key on(not start) can you hear the fuel pump running for a few seconds?

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Customer reply replied 5 months ago
No
Oldsmobile Mechanic: david craig, ASE Certified Technician replied 5 months ago

is there someone else there to put their ear to the fuel door to listen while you turn the key on?

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Customer reply replied 5 months ago
my friend he said he don’t hear nothing
Oldsmobile Mechanic: david craig, ASE Certified Technician replied 5 months ago

ok, then the fuel pump is either bad or the wiring to it is bad

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Oldsmobile Mechanic: david craig, ASE Certified Technician replied 5 months ago

you can pull the fuel pump relay. the prongs are numbered 30,87,86,85. with a voltmeter, check slot 30 for 12 volts. if its there then make a jumper wire and put one end in slot 30 and the other in slot 87 and listen for the pump

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