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My copy machine is not allowing me to Scan - this is a
my copy machine is not allowing me to Scan - this is a reoccurring problem I have had before - especially when it has not been used for a few weeks [ very frustrating ]. And yes, just answer has been … read more
Randy Boman
Randy Boman
2,130 satisfied customers
I have a Ricoh Aficio 2018D and when I try and scan
I have a Ricoh Aficio 2018D and when I try and scan something I get the message "Sending has failed. Press Job Information key to check status" I can't find the key. What is the problem? How can I sta… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,690 satisfied customers
My name is ***** *****. The problem is getting my twain
Customer: My name is ***** *****. The problem is getting my twain scanner to work with the Konica Minolta c35. Here was the problems: … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,690 satisfied customers
My Canon 560 Pixma MP560 goes to the scanner button -- and
My Canon 560 Pixma MP560 goes to the scanner button -- and to the next steps. The last step -- pushing the diamond shape key -- just stays on "Preparing" and doesn't scan.… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,690 satisfied customers
Russell H... sir yesterday I posted my question regarding low
Russell H... sir yesterday I posted my question regarding low magenta density on copies .Gave all details to you, as per your instructions and waiting for your reply sir… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,690 satisfied customers
I am having a problem with my Canon copier Image Class MF6590.It
I am having a problem with my Canon copier Image Class MF6590. It is about 5 years old, and I have made over 500 copies since replacing the toner in early November 2014. It is used when I need a large… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,690 satisfied customers
Recently installed new router (old: Linksys WRT54G, new:
Recently installed new router (old: Linksys WRT54G, new: EA3500-RM) and now Sharp AR-M550N copier will not scan to Asus computer running Windows 8.1. Worked before after DESKTOP scanning set up with S… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,690 satisfied customers
I have a Canon Imagerunner C7055. I am wanting to go paperless
I have a Canon Imagerunner C7055. I am wanting to go paperless in my office and want to be able to scan to evernote. I have tried scan to email to evernote, but my documents are not able to be opened … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,690 satisfied customers
I have a dimage scan dual III that has worked well for 11 years.
I have a dimage scan dual III that has worked well for 11 years. ;Today, after scanning a Kdachreome slide (pre-scan, then final scan), the scanned image appeared on the monitor but when I wanted to r… read more
ElectronicsPete
ElectronicsPete
Senior Engineer
Bachelor's Degree
11,926 satisfied customers
Hi, I have an older model Canon C5030, for private use (school
Hi, I have an older model Canon C5030, for private use (school teacher and home business) In the middle of a print job (4pages / 30 copy with 1 staple) the machine has come up with error code e000075-… read more
Jason Jones
Jason Jones
Technician
AAS Information Technology
64 satisfied customers
My imageclass D420 seems to be stuck in scan mode or duplex
My imageclass D420 seems to be stuck in scan mode or duplex mode. When I try to make a single copy it scans first then copies. When I try to make 2 copies it scans and copies and then message says sta… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,690 satisfied customers
I have a XEROX WorkCenter 7120 printer/copier/scanner and have
I have a XEROX WorkCenter 7120 printer/copier/scanner and have been having network scanning problems. It works for a while then it errors out. It was working fine when we were forwarding the scanned d… read more
littlerusty2005
littlerusty2005
Audio Video Technician
Associate Degree
4,355 satisfied customers
I have a xerox workcenter c2636 and it is saying it has a
I have a xerox workcenter c2636 and it is saying it has a communication problem when starting up.… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,690 satisfied customers
I too get the scanner failure message. I tried the unplug
I too get the scanner failure message. I tried the unplug for 30 minutes to no avail. I do note that the scanner light is not going on during the mechanical sweep of the scanner.… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,690 satisfied customers
I have the following config to scan to a network location
I have the following config to scan to a network location from a Konica- Minolta 7045 Copier Server: provationsvr folder:/demos User: citadm Password:blah blah IP connectivity is good, DNS is configur… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,690 satisfied customers
I have a savin 9016 copier/scanner. Need to scan to laptop
I have a savin 9016 copier/scanner. Need to scan to laptop and am having connection issues.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
10,654 satisfied customers
I have a Bizhub 200 on the network and pings from the computer
I have a Bizhub 200 on the network and pings from the computer to the copier fine. I have downloaded the latest driver and installed the printer as a network printer using the IP address on my Windows… read more
andymf1973
andymf1973
Engineer
HND Computer Studies
54 satisfied customers
MG6200 connected over network to several laptops. Printing
MG6200 connected over network to several laptops. Printing is fine on all. But can only get scanning to work on the Windows XP one, those with Vista get this error paraphrased: Cannot scan for these r… read more
Engineer John C
Engineer John C
Engineer and electronic enthusiast for more than 12 years.
Bachelor's Degree
297 satisfied customers
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Meet the Experts:

andymf1973

andymf1973

Engineer

54 satisfied customers

Helpdesk

19matt84

19matt84

Technician

29 satisfied customers

Copier Service Technician

Nathan

Nathan

Engineer

283 satisfied customers

Owner of IT consulting/services company.

Carl L

Carl L

Master Technician

89 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Jason Jones

Jason Jones

Technician

64 satisfied customers

Several years of work experience.

Steve G.

Steve G.

Engineer

2,407 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Engineer John C

Engineer John C

Engineer and electronic enthusiast for more than 12 years.

297 satisfied customers

I am here to help you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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