Office Equipment

I have a identity guard model sh1524cp sheerder. it will…

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I have a identity...

I have a identity guard model sh1524cp sheerder. it will only run backwards

Technician's Assistant: How long have you had your SH1524CP?

Severals years but i only used it very little

Technician's Assistant: What have you tried so far?
... Read full answer

I have a identity guard model sh1524cp sheerder. it will only run backwards

Technician's Assistant: How long have you had your SH1524CP?

Severals years but i only used it very little

Technician's Assistant: What have you tried so far?

Nothing

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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
identity guard model sh1524cp 24 sheet .this all i have
Answered in 21 hours by:
11/23/2018
Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 14,693
Experience: 10 yrs fixing office equipment. Decades of typewriter fixes.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your shredder question.

Ask Your Own Office Equipment Question

Usually when a shredder runs backward and no other way, it means it is auto-detecting a jam-up in its cutting gears, and trying to eject the jam-up.

So, I advise you to consider: Have you had a jam recently, that was removed by pulling out? or perhaps was very jammed-up and removal had to be somewhat rough?

And examine: whether there is any small fragment still left between the cutting wheels? with the power plug removed from the power first, for safety, and only probing into the cutting wheels with a wooden implement, not with metal.

Also see whether a sensing switch might be jammed down, or broken off, etc. Which could cause this problem.

- If you find nothing wrong, how old is the shredder? and would you like to take it to a service shop for evaluation and/or repairs?

Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 14,693
Experience: 10 yrs fixing office equipment. Decades of typewriter fixes.
Verified
Russell H. and 87 other Office Equipment Specialists are ready to help you
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Customer reply replied 7 months ago
thank you. it works now
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