Office Equipment

Ask an Office Equipment Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

We are having difficulty connecting to our fax phone line…

Customer Question
We are having difficulty...

We are having difficulty connecting to our fax phone line and do not know which outlet to connect too? the fax number is(###) ###-####

Technician's Assistant: Are your device's other functions (printing, copying, scanning, etc.) working fine?

Yes

Technician's Assistant: When did this fax issue begin?

I am helping my 92 year old step father with this issue...he thought it was a toner cartridge problem but I replaced it. There are several phone connection jacks in the office and nothing is labled after the last technician came out/

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Just how to locate and connect the fax machince so it works.

Submitted: 4 months ago.Category: Office Equipment
Show More
Show Less
Ask Your Own Office Equipment Question
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
12/12/2017
Technician: Engineer John C, Equipment Expert replied 4 months ago
Engineer John C
Engineer John C, Equipment Expert
Category: Office Equipment
Satisfied Customers: 14,634
Experience: Computer Science Engineer and A+ Certified
Verified

Hi, I am John, welcome to JA.

First, we need to find which jack has a functional phone line. In order to do that please connect a regular phone to one jack and see if you get dial tone. If you don't continue with other jacks until you find the good one.

Then using a regular telephone cable, connect the fax to that jack.

Please remember I don't work for the manufacturer, so please do not leave me a negative feedback if you are not happy with them.

A good feedback is appreciated, that's the only way for me to get paid by JustAnswer.com, you won't be charged again.

Also, please click REPLY if you have any questions or concerns.

Thank you,

JOHN

Ask Your Own Office Equipment Question
Was this answer helpful?
Ask Engineer John C Your Own Question
Engineer John C
Engineer John C
Engineer John C, Equipment Expert
Category: Office Equipment
Satisfied Customers: 14,634
14,634 Satisfied Customers
Experience: Computer Science Engineer and A+ Certified

Engineer John C is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

andymf1973

andymf1973

Engineer

54 satisfied customers

Helpdesk

19matt84

19matt84

Technician

29 satisfied customers

Copier Service Technician

dennish1274

dennish1274

Engineer

24 satisfied customers

Worked for Kyocera-Mita and Konica Minolta dealer, copier and office equipment repair for 5 years.

Daniel

Daniel

Engineer

14 satisfied customers

Electrical Engineer BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Mary

Mary

Technical specialist

11 satisfied customers

20+ years supporting office equipment.

Nathan

Nathan

Engineer

281 satisfied customers

Owner of IT consulting/services company.

Carl L

Carl L

Master Technician

89 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

< Previous | Next >

Related Office Equipment Questions
I have a Fellowes Powershred XC-11. It will not shred after
I have a Fellowes Powershred XC-11. It will not shred after an hour's rest. … read more
Harry
Harry
1,383 satisfied customers
I have an old shredder, a Fellowes t58c, that I cannot open
Hi, I have an old shredder, a Fellowes t58c, that I cannot open the drawer. It seems to be locked but I didn't know had a lock. … read more
Harry
Harry
1,383 satisfied customers
Oops trying to get a n access nimber so I can fax. Haven't
I I believe that this is a question related to the phone number to which I am trying to fax… read more
Harry
Harry
1,383 satisfied customers
I have a Panasonic KX-FL511 that has an incoming fax in
I have a Panasonic KX-FL511 that has an incoming fax in memory; how do I print it out? … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
56 satisfied customers
Overheat light stays on and shredder won't work. Staples
Overheat light stays on and shredder won't work JA: What's the brand and model of your product? Customer: Staples spl-txc24a JA: What have you tried so far? Customer: letting it cool off JA: Anything … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
How do I install lift off tape into my Panasonic LO 673?
how do I install lift off tape into my Panasonic LO 673? … read more
Harry
Harry
1,383 satisfied customers
My Bosch shredder won't stay switched on. It runs fine when
Hi My Bosch shredder won't stay switched on. It runs fine when tipped forward at 45 degrees but stops again when returned to upright … read more
Harry
Harry
1,383 satisfied customers
I am having problems with I'm printer I've checked where the
I am having problems with I'm printer I've checked where the paper exits, where it enters, unplugged power source the other cord held power button for 30 seconds and everything for over 3 hours I've b… read more
Nathan
Nathan
Engineer
Bachelors of Science
281 satisfied customers
It won't turn when I turn it on. When I turn on the shredder
When I turn on the shredder on it doesn't turn green to use … read more
Harry
Harry
1,383 satisfied customers
Model xrx-15 shreader -- jammed, but reverse works. oi.
[Second opinion] model xrx-15 shreader -- jammed, but reverse works. oi … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
Tried to send fax wont send printed out error report that
tried to send fax wont send printed out error report that said imageon fax send report is set to off. how do i turn it on … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
Have a ricoh c830dn trying to reset sp5-810-2 and says it
have a ricoh c830dn trying to reset sp5-810-2 and says it failed … read more
Harry
Harry
1,383 satisfied customers
Have forgotten how to correct a mistake, erase. Just today
Just today but haven't typed on machine in many years. … read more
Harry
Harry
1,383 satisfied customers
My Kyocera Ecosis FS 1135 MFP Printer is flashing "Close
My Kyocera Ecosis FS 1135 MFP Printer is flashing "Close Document Processor" on its screen and wont let me print … read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
418 satisfied customers
Fax machine is off hook. Canon pixma mx530. Trying to set up
fax machine is off hook JA: What's the brand and model of your printer? Customer: canon pixma mx530 JA: How long has this been going on with your Pixma? Customer: trying to set up the fax. never had i… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
As a first time user...What is the best way to oil my
As a first time user...What is the best way to oil my shredder and the least messy? I've used the shredder twice enough to empty the bin each time. Do you need to oil it after each use? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
I lost my lockout key on my shredder, how can I get it work?
I lost my lockout key on my shredder, how can I get it work? … read more
Harry
Harry
1,383 satisfied customers
How do i unlock a bosch monitor? I pressed the input and
How do i unlock a bosch monitor? I pressed the input and menu keys together and it locked it. How do i unlock it?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x