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Am old customer, I moved and can not get reconnected with…

Customer Question
Am old customer, I...

Am old customer, I moved and can not get reconnected with the equipment. I get error message 3002??

Technician's Assistant: Just to clarify, how often have you been getting this particular message?

Just started s I just connected after moving. my account may have been discontinued??

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No aS I AM GETTING THE ERROR MESSAge on the phone.

Submitted: 8 months ago.Category: Office Equipment
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Answered in 2 days by:
11/13/2017
Technician: Richard, Customer Service replied 8 months ago
Richard
Richard, Customer Service
Category: Office Equipment
Satisfied Customers: 47,167
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the make and moel of the equipment you are having the issue with?

Please let me know

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