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I have richo 2045e and for reset on SC541, i do not see

Customer Question
I have richo 2045e...

I have richo 2045e and for reset on SC541 , i do not see S5810 to reset.

Technician's Assistant: What's the make/model of your device? How old is it?

What should i do?

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I changed the fuse, and need reset, but all website refering to 5810 to reset all SC. but this does not exist on the list od 5XXXX

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No, just this question.

Submitted: 10 months ago.Category: Office Equipment
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Customer reply replied 10 months ago
the copier, age, i do not know. i have it for 5 years.
no problem before
I change the fuses, but no reset key
Answered in 4 hours by:
10/1/2017
Technician: Tech Ben, Information Systems Manager replied 10 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Office Equipment
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
Verified

Hello,

Thanks for choosing Just Answer. I'm Kumar and I'll assist you today.

Can you please press . (point) and # Both simultaneously more than 30 seconds.
Then press "clear mode", "107".then hold down "clear/stop" key. Enter 5990 press enter. Touch on screen "execute".

After print out go back to clear memory. Enter 5801-1. Follow the list to reset each item.

Please let me know if this helped.

Thanks

Kumar

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