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I can't make copies keep saying paper not set, workforce…

Customer Question
I can't make copies...

I can't make copies keep saying paper not set

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Workforce wf-2660 only 3 yrs old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Lenovo laptop

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Moved to new address

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

How to connect to cloud

Submitted: 11 months ago.Category: Office Equipment
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Answered in 6 hours by:
9/7/2017
Technician: Richard, Customer Service replied 11 months ago
Richard
Richard, Customer Service
Category: Office Equipment
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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