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ElectronicsPete, Engineer
Category: Office Equipment
Satisfied Customers: 18136
Experience:  Electronic Engineer
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I've got a RecZone pasword Safe. I've managed somehow to

Customer Question

I've got a RecZone pasword Safe. I've managed somehow to lock myself out of it. The problem started when one of the keys to my password ***** working.
JA: When did you last reset your username and password?
Customer: never
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: It is a password ***** by RecZone. don't see a model #.
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: Purchased several years ago. Tried a pin in the reset hole. Took out and replaced batteries.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Office Equipment
Expert:  ElectronicsPete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ElectronicsPete replied 3 months ago.

Remove the battery, replace the battery, and hold the reset button in for 30 seconds, then try entering your existing password *****

Ensure the reset button is held fully in.

Let me know if that works?

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