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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 469
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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I have OOMA service. However I cannot sent a fax. At one

Customer Question

I have OOMA service. However I cannot sent a fax. At one time, OOMA gave me a
JA: What's the make/model of your device? How old is it?
Customer: Cannon MX920 Series.EGP
JA: How long has this been going on? What troubleshooting have you tried?
Customer: FOR MONTHS. OOMA gave me a fax number of(###) ###-#### This number is ***** from my house phone. It worked for a short while then stopped. As far as trouble shooting goes, I don't know what to do.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Office Equipment
Expert:  Russell H. replied 3 months ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Did the faxing work on your Canon MX920 with Ooma, before this?