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ElectronicsPete
ElectronicsPete, Engineer
Category: Office Equipment
Satisfied Customers: 17320
Experience:  Electronic Engineer
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Konica copier prints faded on the of page and blank the

Customer Question

Konica copier prints faded on the of page and blank the rest. Replaced the fuser, transfer belt, black drum and toner cartridge
JA: What's the make/model of your device? How old is it?
Customer: C554 4 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 2 weeks Replaced the fuser, transfer belt, black drum and toner cartridge
JA: Anything else you want the office expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: Office Equipment
Expert:  ElectronicsPete replied 11 days ago.

As you have already replaced all of the relevant parts, are you in an area of extremely low or high humidity? As this can affect the toner transfer...

Some printers will also allow you to change the density settings of the ink and toner - these default settings may have been changed to low, causing you to get those faint prints.

If your printer does have ink/toner density settings, you should be able to find them once you’ve clicked on your printer in ‘Devices & Printers.’ If it looks like you’re printing at a low density, increase it slightly and then try printing.

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