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We have OKI MC561. The printer says there is a jam in the
We have OKI MC561. The printer says there is a jam in the Auto Doc feeder. Can't find any paper in the ADF. It there a way to take it apart to search further?… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
10,890 satisfied customers
My name is ***** *****. The problem is getting my twain
Customer: My name is ***** *****. The problem is getting my twain scanner to work with the Konica Minolta c35. Here was the problems: … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,571 satisfied customers
When copying with the konica minolta bizhub c552 I get some
When copying with the konica minolta bizhub c552 I get some black shading. Only when copying… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
10,890 satisfied customers
On the Konica Minolta Bizhub C25 - how do I turn off the reporting
On the Konica Minolta Bizhub C25 - how do I turn off the reporting for sending documents to email. I want to keep the report for fax transmissions. Any help with this would be great. Joey… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,571 satisfied customers
How do I remove and replace the Pickup Roller on the
How do I remove and replace the Pickup Roller on the automatic document feeder on my Konica Minolta magicolor 1690MF? I have the roller. I just don't see how to remove the old one in order to replace … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,571 satisfied customers
On a Konica Minolta PS5000 We always get the error
On a Konica Minolta PS5000 We always get the error message: "The scanning was discontinued for the original detection was incorrect. Please correctly set how to put the original, and begin the scannin… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,571 satisfied customers
I have a Brother MFC-8480 All in One. Recently, I began experiencing
I have a Brother MFC-8480 All in One. Recently, I began experiencing a problem that I cannot seem to correct using my manual. When I make copies of documents printed on colored paper (in my case South… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
10,890 satisfied customers
The printed copies of konica minolta bizhub c350 show black
Konica minolta bizhub c350 jam (misfeed) on on the bottom roller of the duplex take-up unit. The printed pages got dirty spots om the bottom of the pages. What needs to be done to eliminated the probl… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,282 satisfied customers
I have a line when scanning or copying using my MX950 PDF.
I have a line when scanning or copying using my MX950 PDF. There is no issue when not using the PDF. Apparently something needs cleaning; how can I learn how to dismantle it to clean.… read more
Nathan
Nathan
Engineer
Bachelors of Science
283 satisfied customers
I am trying to sacn a 7 page document using the ADF tray on
I am trying to sacn a 7 page document using the ADF tray on my Konica Minolta Magicolor 1690MF and PaperPort software supplied with the marchine. The scanner responds to the scan dialogue box in Paper… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,571 satisfied customers
I am trying to send a fax on my Canon MX522 but keep getting
I am trying to send a fax on my Canon MX522 but keep getting an error message Document in ADF Check document in ADF I cannot see a document anywhere, Where is the ADF… read more
Nathan
Nathan
Engineer
Bachelors of Science
283 satisfied customers
I have a Konica Minolta Bizhub 650 that we just bought used.
I have a Konica Minolta Bizhub 650 that we just bought used. When trying to scan / copy smaller documents (8 x 7 for example), I get the error message that no matching paper found, select paper size. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,571 satisfied customers
I have a Canon fax/phone L100. Ive started having problems
I have a Canon fax/phone L100. I've started having problems with copying over the last week, in which the entire page is black. When I decrease the density, the entire page is still covered with ink, … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,282 satisfied customers
Whenever I scan, there are two line along the right side of the page.
Whenever I scan, there are two line along the right side of the page. These lines are not there when I copy or print, just when I scan.… read more
Nathan
Nathan
Engineer
Bachelors of Science
283 satisfied customers
I HAVE A NEW CANON MX922 4 IN 1 PRINTER. I LOAD THE 10 PAGE
I HAVE A NEW CANON MX922 4 IN 1 PRINTER. I LOAD THE 10 PAGE DOCUMENT BUT IT DOES NOT FEED IT TO FAX IT. I DO GET A SIGNAL THAT THE NUMBER I AM SENDING IT TO HAS RESPONDED BUT NOT RECEIVED. HOW DO SEND… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,571 satisfied customers
recently had to replace main computer that was set up to print/scan
recently had to replace main computer that was set up to print/scan from the bizhub c35. after installing the new computor we realized that the "path to scan to was lost" due to the new computer not b… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,282 satisfied customers
I have a Konica Minolta bizhub C203 and I am trying to set
I have a Konica Minolta bizhub C203 and I am trying to set up a new PC to scan to. I cannot find any information on how to set this up in the manual and I am at a loss. Any help would be greatly appre… read more
John
John
Bachelor's Degree
5,583 satisfied customers
I have a Pixma MP530 All-in-One copier, which I use in my classroom. Recently
I have a Pixma MP530 All-in-One copier, which I use in my classroom. Recently there was a paper jam in the ADF; the copier pulled in a bunch of sheets at once and they got stuck. I opened the feeder c… read more
Mary
Mary
Technical specialist
Master's Degree
11 satisfied customers
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Meet the Experts:

andymf1973

andymf1973

Engineer

54 satisfied customers

Helpdesk

19matt84

19matt84

Technician

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Copier Service Technician

dennish1274

dennish1274

Engineer

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Worked for Kyocera-Mita and Konica Minolta dealer, copier and office equipment repair for 5 years.

Daniel

Daniel

Engineer

14 satisfied customers

Electrical Engineer BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Mary

Mary

Technical specialist

11 satisfied customers

20+ years supporting office equipment.

Nathan

Nathan

Engineer

283 satisfied customers

Owner of IT consulting/services company.

Carl L

Carl L

Master Technician

89 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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