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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 468
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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I have a kx-F780 phone FAX that I havn't used as a FAX, in

Customer Question

JA: Hello. How can we help?
Customer: I have a kx-F780 phone FAX that I havn't used as a FAX, in years. Imay be doing it wrong. Can you help? Paul
JA: How old is the phone?
Customer: Perhaps 20 years? but I use it as a phone, daily
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I need to send my latest Tax Return - 30 Pages. When I put the first few pages in, I selected "Digital SPO Phone and dialed 1, then the area code and was ainterrupted by the operator
JA: Anything else you want the electronics expert to know before I connect you?
Customer: That's it.
Submitted: 3 months ago.
Category: Office Equipment
Expert:  Russell H. replied 3 months ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.
I suggest first of all, that you may need to omit the initial '1' from your dialing sequence when using the fax. Try just dialing


with no '1' prefix. See if that also produces an operator message... let me know, and I will advise you further to a solution - if that isn't the solution. If it is, let me know so that I may close the case, please. Thanks.