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ElectronicsPete, Engineer
Category: Office Equipment
Satisfied Customers: 18138
Experience:  Electronic Engineer
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Code 077-312, xerox 242, pc, 10 minets ago, not at this

Customer Question

code 077-312
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: xerox 242
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: 10 minets ago
JA: Is there anything else important you think the Printer Technician should know?
Customer: not at this moment
Submitted: 5 months ago.
Category: Office Equipment
Expert:  ElectronicsPete replied 5 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ElectronicsPete replied 5 months ago.

Error code 077-312 indicates a "Feeder Communication Failure".
There is most likely a connection problem or a power issue.

If you have any separate units attached to the machine, ensure they are plugged in and turned on.
Re-seat all cable connections and power back on.

Let me know if that helps?