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Richard, Customer Service
Category: Office Equipment
Satisfied Customers: 36604
Experience:  Over 20 years fixing Electronically devices
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My fax machine starts with a fax then stops in the middle,

Customer Question

My fax machine starts with a fax then stops in the middle
JA: What's the make/model of your device? How old is it?
Customer: Kx-fp215
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Do not know for sure as I don't fax that much
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Office Equipment
Expert:  Richard replied 6 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the fax (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the fax turn it on and tell me please if it is now operating correctly.

Let me know the results please

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