How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ElectronicsPete Your Own Question
ElectronicsPete, Engineer
Category: Office Equipment
Satisfied Customers: 17692
Experience:  Electronic Engineer
Type Your Office Equipment Question Here...
ElectronicsPete is online now
A new question is answered every 9 seconds

Thank you. My fax is reporting failed. Lexmarx X364dn,

Customer Question

Thank you. My fax is reporting failed.
JA: What's the make/model number of your printer? How old is it?
Customer: Lexmarx X364dn
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC...why should that matter?
JA: How long has this been an issue? What happened right before this popped up?
Customer: I have been in Europe for 70 days...worked prior to departing
JA: Anything else you want the printer expert to know before I connect you?
Customer: I have 2 phone lines and they are utilized through UVerse. One line is the fax the other is a lan line
Submitted: 8 months ago.
Category: Office Equipment
Expert:  ElectronicsPete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ElectronicsPete replied 8 months ago.

Do you know if there were any power outages or thunderstorms in your area whilst you were away?

Try sending a test fax toll free to 1-***-***-****

Let me know if it also fails?