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littlerusty2005, Customer Service
Category: Office Equipment
Satisfied Customers: 5909
Experience:  Printers and copiers, fax machine expert
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I have a Ricoh Aficio and I am trying to get B4 paper size

Customer Question

I have a Ricoh Aficio and I am trying to get B4 paper size to fold and saddle stitch but when I do, the staple and fold doesn't line up. HELP!
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Ricoh Aficio MPC4502
JA: How long has this been going on? What troubleshooting have you tried?
Customer: are you a human?
JA: I'm an assistant to the office equipment technician. I work with them to help customers like you.
Customer: Great - I've tried many things that haven't worked.
JA: Anything else you want the office expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Office Equipment
Expert:  littlerusty2005 replied 10 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  littlerusty2005 replied 10 months ago.

I am a human, do you still need help with this?

Customer: replied 10 months ago.
Ummmm yes
Expert:  littlerusty2005 replied 10 months ago.

OK, sorry for the delay. We don't currently have an expert who can solve this for you, I'm going to refer you to Ricoh directly. Call(###) ###-####