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ElectronicsPete, Engineer
Category: Office Equipment
Satisfied Customers: 17330
Experience:  Electronic Engineer
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I am getting a call of 54 TE sensor C message on my Konica

Customer Question

I am getting a call of 54 TE sensor C message on my Konica minolta
JA: Just to clarify, what's the exact make and model of your machine?
Customer: magicolor 4750DN
JA: How long has this been going on? What troubleshooting have you tried?
Customer: none so far. Its been going on for 2 days
JA: Anything else you want the office expert to know before I connect you?
Customer: no thats it
Submitted: 9 months ago.
Category: Office Equipment
Expert:  ElectronicsPete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ElectronicsPete replied 9 months ago.

This error code indicates a toner level sensor malfunction.

Try the following steps to resolve it:

1 Check the connection between each sensor and the circuit board for proper connection and fix if necessary.

2 Replace the toner level sensor of the corresponding color. if the sensor is faulty.

3 Change the circuit board if replacing the sensor does not resolve the problem.

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