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ElectronicsPete, Engineer
Category: Office Equipment
Satisfied Customers: 17262
Experience:  Electronic Engineer
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I have a Bizhub c6000 with error code c-4101. I just began

Customer Question

Hi. I have a Bizhub c6000 with error code c-4101. I just began to reuse this printer after being sitting for 2yrs.
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: Konica Minolta C6000
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: The copier is not connected yet. It is unnetworked.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just turned it on after it has sat unused for 2yrs.
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Office Equipment
Customer: replied 9 months ago.
The model is a Konica Minolta Bizhub Pro C6500.
Expert:  ElectronicsPete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ElectronicsPete replied 9 months ago.

Error code c-4101 indicates a polygon motor failure.

it may just be caused by a bad connection, or a faulty printhead or circuit board.

First, check that all cables are securely attached.

If that doesn't help, you will need to try replacing the printhead.

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You can always reply back at any time if you need further assistance.

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