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littlerusty2005, Customer Service
Category: Office Equipment
Satisfied Customers: 5887
Experience:  Printers and copiers, fax machine expert
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My Canon Image Class 217w printer won't scan. I've

Customer Question

My Canon Image Class 217w printer won't scan. I've uninstalled and reinstalled to drivers.
Submitted: 9 months ago.
Category: Office Equipment
Expert:  crash2199 replied 9 months ago.


Would you be okay if I connected to your computer to view and fix the issue via remote assistance?

Customer: replied 9 months ago.
No, I am not comfortable with that.
Expert:  littlerusty2005 replied 9 months ago.

Did you recently do an upgrade to Windows or Mac OS?

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