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Michael, Technician
Category: Office Equipment
Satisfied Customers: 9568
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
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I have a xerox 7328 & want to print "Tabloid Oversize" I

Customer Question

Good evening. I have a xerox 7328 & want to print "Tabloid Oversize" I have the driver installed which has the option in paper but when I hit print it prints from tray 3. I have the oversize loaded in the bypass. How do I tell the software to use the bypass tray?
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: xerox 7328 (8 years old?) and I have a mac OSX. No driver or hardware problems that i can see.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have never been able (nor tried to) use the oversize
JA: Anything else you want the office expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Michael replied 1 year ago.

Hi Good morning,

I have been a Xerox Tech for over 30 years, unfortunately that software will ONLY print the oversize paper if its in Tray 3.

They never made an option to be able to switch that unfortunately;-(

So, you will need to use that tray for any oversize printing.

I wish I had better news for you on this, I really do.

Please let me knwo if I can help with anything else, also dont forget to leave a positive rating so I can close this for us, there is no additional cost to rate kindly;-)

Thank you and have a great day.


Tech Michael