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JA Engineer
JA Engineer, Engineer
Category: Office Equipment
Satisfied Customers: 428
Experience:  Broadcast Engineer for over 7 years.
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Error 929 xerox phaser 7400, phaser 7400DN Model No N312018

Customer Question

error 929 xerox phaser 7400
JA: Can you guesstimate how old your Xerox is? And just to clarify, what's the exact model?
Customer: phaser 7400DN Model No N312018 Novemebr2008
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: just started today, it was printing then started jamming, three times and then when it went to printing, the pages came through but without any text
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Office Equipment
Customer: replied 1 year ago.
OS is windows7
Customer: replied 1 year ago.
can you please advise on an update with regard to the above
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  JA Engineer replied 1 year ago.

Hello and good night.

I am unable to make phone calls at present due to issues from my end.

As it pertains to the error 929, it is a heating failure. What has happened is that the fuser assembly which heats up and melts the toner onto the page during printing has failed and needs to be replaced. You can get a replacement on for £89.70 with free UK delivery by clicking here.