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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 11217
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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Xerox 7556 error 22-319-04

Customer Question

xerox 7556 error 22-319-04
Submitted: 1 year ago.
Category: Office Equipment
Customer: replied 1 year ago.
paper goes through the whole thing but crumbles up at the gate of finisher
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Crumpling at a given spot, repeatedly, is a symptom of either

- misfeeding (owing to e.g. loss of a roller that propels the paper, or the roller being too dirtied with age to propel the paper properly)


- obstruction (owing to - usually - a part that is out of place or misaligned.)

If the 'gate of finisher' is near the fuser assembly, then you may possibly have a fuser that is defective more or less... it's something to keep in mind.

As for the error... Xerox reps have said it's indicating a need for firmware updating.

And there are other indications that it happens when a size mismatch occurs in a printing job that is, paper supposed to be one size in the print job, but actual paper not the same as what was directed. It can be a hard error to clear short of a hard reset of the Xerox machine in question for a period of time not to less than five minutes of Off and unplugged time.