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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 10925
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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Replaced fuser film a Month ago, now have 0005 error code.

Customer Question

Replaced fuser film a Month ago, now have 0005 error code. What is the problem?
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Please note and state the exact and full model (I am guessing it is an iR3300 or an ImageRunner 3300)

and also please note the exact and full error code. For the iR3300 by Canon, the error codes are of this format:

E00X-XXXX

I don't think the fuser film you put in was at fault.

Try turning the printer Off for 1 hour, then see if it has any error code (and if so, what error code, and how soon after being turned On ?)