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My scanner keeps showing black lines coming down my
My scanner keeps showing black lines coming down my documents when they are loaded on the tray. Brother Printer is the MFC-L67000W … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
I have a message that reads unlock scanner head, turn power
I have a message that reads unlock scanner head, turn power off then on. I unscrewed the lock all the way to the left, turned the machine off, then turned it on and the problem was not solved. I did i… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
Trying to scan documents into a program, Brother mfc 7420.
Brother mfc 7420. running Windows 10. Tried to reinstall from CD ROM. Doesn't seem to want to reinstall … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
I also had a problem with code 2,178,0 but it just worked so
I also had a problem with code 2,178,0 but it just worked so hopefully it'll continue. I do have 2 other problems with the scanner. 1. When I scan a page, sometimes it divides up the page into 2, 3, o… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,241 satisfied customers
Have a Brother MFC 9840 CDW printer/fax/scanner. It's about 5-6 y
Have a Brother MFC 9840 CDW printer/fax/scanner. It's about 5-6 yrs old so when I got a change drum error msg a few months ago I ordered a new drum which came with 4 new toner cartridges as well. Chan… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
I have a MFC-7860dw brother scanner and lazer print, which
I have a MFC-7860dw brother scanner and lazer print, which I want to use has a scanner. I also, have a cannon Flat scanner. In Comparing the two scanners the pictures are much better on the are darker… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I am having a problem with my Canon copier Image Class MF6590.It
I am having a problem with my Canon copier Image Class MF6590. It is about 5 years old, and I have made over 500 copies since replacing the toner in early November 2014. It is used when I need a large… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
I have a Brother MFC-J870DW printer and I have troubles scanning via W
I have a Brother MFC-J870DW printer and I have troubles scanning via WiFi. I can print, the printer has a static IP, printer is recognized by Control Center app etc. I am connecting from Windows 7 mac… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
My printer is out of ink and it has effected the scanner i
My printer is out of ink and it has effected the scanner i cant scan because the printer is in use… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Can you help me get Adobe Acrobat 9 to find the scanner on
Can you help me get Adobe Acrobat 9 to find the scanner on my Brother MFC885CW? It prints to the machine, but cannot scan from it.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
Brother MFC/Adobe XI scanner issue. Acrobat Pro XI scans both
Brother MFC/Adobe XI scanner issue. Acrobat Pro XI scans both sides (blank backs of pages) when pre-configured to scan front side only; using Brother MFC 9840CDW and Windows 8 (was not a problem with … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
Re: Brother MCF-6800 USB, When I select the printer and rightclick
Re: Brother MCF-6800 USB, When I select the printer and rightclick on 'start scan' it's all good, BUT when I right click on 'Preview' I get the following message: "an error occurred while setting scan… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
I have a Brother MFC 9125CN printer ths Scanner does not
I have a Brother MFC 9125CN printer ths Scanner does not want to work , we have turned the computer off as well as the printer but it still does not work pleae advise what we should try to get it work… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
I have a MFC-7820N Printer/Fax/Scanner and after some
I have a MFC-7820N Printer/Fax/Scanner and after some computer problems, I had to reinstall the printer software. NOW I CANNOT FAX OR SCAN. THE PRINTER WORKS PERFECTLY. Every time I boot, I get Error … read more
John
John
Bachelor's Degree
5,534 satisfied customers
My (7 year old) Cannon DR2580C scanner has started stalling
My (7 year old) Cannon DR2580C scanner has started stalling and taking forever to scan basic black and white copy. We get no error message. It just feeds the paper part the way through stops for a few… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
What to do when my Brother DCP-7140 wont scan my document?
What to do when my Brother DCP-7140 won't scan my document? It tells me that it's connecting to the PC, but it never does. It worked up until yesterday.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a MFC 215C fax and scanner. I have not used the scanner
I have a MFC 215C fax and scanner. I have not used the scanner for some time but when I tried to scan a document using OCR I got an error message CC3-205-03031f02. Can you help?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
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andymf1973

andymf1973

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19matt84

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dennish1274

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Daniel

Daniel

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Mary

Mary

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20+ years supporting office equipment.

Nathan

Nathan

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Carl L

Carl L

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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