How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 11046
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
Type Your Office Equipment Question Here...
Russell H. is online now
A new question is answered every 9 seconds

My Ricoh CL3500N is suddenly leaving horizontal stripes on

Customer Question

My Ricoh CL3500N is suddenly leaving horizontal stripes on my prints? What should I do?
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Run a few pages off. Perhaps it will simply clear out the (probably) leaked-toner-caused stripes.

Was the printer left open at any time, from just before it was disused, through its period of disuse, or just recently?

If the above treatment doesn't work, a cleaning procedure I will give you would be appropriate. Let me know how it goes, and how far apart the stripes are, along the page, and I will advise you further as appropriate. (A scanned-in picture of the print defect, attached with your reply, would help with the process.)