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I bought a used Xerox 7545 copier thinking I could used it…

Customer Question
I bought a used Xerox...
I bought a used Xerox 7545 copier thinking I could used it with my laptop Thinkpad and so I downloaded the driver but it still will not work
Submitted: 2 years ago.Category: Office Equipment
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Answered in 19 minutes by:
2/14/2016
Technician: Jason Jones, Technician replied 2 years ago
Jason Jones
Jason Jones, Technician
Category: Office Equipment
Satisfied Customers: 19,476
Experience: Several years of work experience.
Verified

Hello,

I am the person that will be helping you today.

May I ask which version of Windows you are using on the Thinkpad?

I will be standing by.

Thank you,
Jason

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Customer reply replied 2 years ago
Windows 10
Technician: Jason Jones, Technician replied 2 years ago

Thank you for the update. May I start a remote screen sharing session with you so that I can better help you resolve this problem? When the remote begins, a chat window will appear that we can use to communicate with each other.

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Customer reply replied 2 years ago
I am on my I pad not the laptop
Technician: Jason Jones, Technician replied 2 years ago

Okay. May I start a remote session with you on the laptop?

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Customer reply replied 2 years ago
I am not at the copier do I need to be
Technician: Jason Jones, Technician replied 2 years ago

If it is setup via the network, you just have to be on the same network as it.

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Customer reply replied 2 years ago
Do I need to get the laptop online and hook it to the copier
Technician: Jason Jones, Technician replied 2 years ago

If you wish to use it via the usb connect, you will need to connect it via usb and be online. If you wish to connect to it via the network, you will need to have the laptop on the same network as the copier and online.

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Customer reply replied 2 years ago
Cancel me out
Technician: Jason Jones, Technician replied 2 years ago

Hello,

May I ask what your last message means?

- Jason

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