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I have a OKI C830 and I'm having trouble with printing Word…

Customer Question
I have a OKI C830...
I have a OKI C830 and I'm having trouble with printing Word 2010 envelopes with C830. Feed is Multitray, envelopes are A10 9 1/8 x 9 1/2 . Feed works but Receiver address prints sideways. No return address... What am I doing wrong? I've tried both portrait and landscape??? Can you help?
Submitted: 2 years ago.Category: Office Equipment
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Answered in 5 hours by:
2/11/2016
Technician: ElectronicsPete, Engineer replied 2 years ago
ElectronicsPete
ElectronicsPete, Engineer
Category: Office Equipment
Satisfied Customers: 20,648
Experience: Electronic Engineer
Verified

Hi Bob,

This is a problem when printing from Word to some printers.

To resolve this,

  1. On the Tools menu, click Envelopes.
  2. Under Printing Options, click Custom.
  3. Under Feed Method, select a feed method that is opposite to the method that is currently selected.

Let me know if that works?

Pete.

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Customer reply replied 2 years ago
No tools menu
Mailings / Envelope / Options / change feed
still didn't work?
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