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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 468
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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Samsung C460 Series Multi function printer I cannot get the

Customer Question

Samsung C460 Series Multi function printer
I cannot get the scanner function to work. I keep getting the message that the scanner/printer is not connected to my PC . The printing function works fine wireless.
I have downloaded the program again - but the message is the same. I am working from a Toshiba Lap Top. I have been using Easy Document Creator Function and Simple or Advanced function shows no connection.
Help Please. Thanks
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Michelle replied 1 year ago.

Hi, My name is ***** ***** i will be assisting you

Let me know the version of windows on the toshiba laptop that you are using with the printer

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