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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 468
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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Why does my fax Brother intellfax 282O keep telling me that

Customer Question

Why does my fax Brother intellfax 282O keep telling me that the paper is not correct size, when it is letter size, and always has been? No change in paper size.
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Benimur replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, let's try first the basics (if have not been done); have you tried checking the paper tray? ...out of the machine? ...the compartment where the paper tray is pushed into particularly its very rear and guide rails? ...any crumpled paper or even just bits of it?

How about the paper guides and adjusters of the paper tray?

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