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Richard, Customer Service
Category: Office Equipment
Satisfied Customers: 36777
Experience:  Over 20 years fixing Electronically devices
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I have a Cannon CannoScan Scanner 4400F. It was working in

Customer Question

I have a Cannon CannoScan Scanner 4400F. It was working in 2015.
Now i can 'get it to turn on, The light in the scan bed comes on but the device won't perform a scan when the scan bottom pushed. I am unable to find my Install disc.
Would appreciate any help you might offer.
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Richard replied 1 year ago.

Hi there and welcome

On the bottom of the Scanner is a travel lock, and this may be in the locked position. Turn it over, and unlock it then try to scan.

Tell me if it then scans please.