Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Dorinda.
This error indicates a low temperature heat roller error. Essentially, one of the components in the fixer unit (fuser) that heats up to bond the toner to the paper isn't getting hot enough.
The fixer assembly would have to be replaced to fix this.
While it is possible, it is not worth fixing. This is a 2003 model copier, so it has greatly exceeded its service life at this point, and just isn't worth the investment. There are no longer parts readily available anyway, and repairs would run you around $350. You could buy a brand new and updated all in one machine for less.
Here is a replacement model I'd suggest: http://amzn.to/1SQK9Qn
Best regards, ***** ***** for the news,