How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Engineer
Category: Office Equipment
Satisfied Customers: 24898
Experience:  Owner of IT consulting/services company.
59725966
Type Your Office Equipment Question Here...
Nathan is online now
A new question is answered every 9 seconds

I have a Sharp digital laser copier modes AL-163 1/AL-1641CS

Customer Question

I have a Sharp digital laser copier modes AL-163
1/AL-1641CS that is flashing alternating H and 4
Can it be repaired
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Dorinda.

This error indicates a low temperature heat roller error. Essentially, one of the components in the fixer unit (fuser) that heats up to bond the toner to the paper isn't getting hot enough.
The fixer assembly would have to be replaced to fix this.

While it is possible, it is not worth fixing. This is a 2003 model copier, so it has greatly exceeded its service life at this point, and just isn't worth the investment. There are no longer parts readily available anyway, and repairs would run you around $350. You could buy a brand new and updated all in one machine for less.

Here is a replacement model I'd suggest: http://amzn.to/1SQK9Qn

Best regards, ***** ***** for the news,

Nathan