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It sounds as if you may have a problem with TWAIN scanning drivers, versus WIA drivers.
To test whether one of those two is working, try opening
and use the
From Scanner or Camera
option under 'File' in the Paint program. What result do you get? if it works that way, I think it means one of the two Windows scanning systems, but not both of them, is working. And for the install you were trying, the other of the two scanning systems is not working. Or not workable.
Were you running the scanner driver installer at Administrative level?
The other possible thing that I already thought of, is that either TWAIN or WIA scanning basics are not present in your OS. Try running Windows Update manually on your Windows 7 computer, and install everything it finds (except the Windows 10 update! which will be huge, take a while, and involve complications.)
Can you access the IP Address of the Konica-Minolta machine (by entering it into a web browser on your computer) ? if so, that might possibly help. Try it.