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I just bought a new computer. MX410 will print but not scan.
I just bought a new computer. MX410 will print but not scan. I went and installed the two drivers suggested. Help? … read more
Josh
Josh
It Support Specialist
Associate Degree
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Have a Cannon PIXMA MA410 printer/scanner. The scanner
Have a Cannon PIXMA MA410 printer/scanner. The scanner stopped working. In the window is says"PC Scan STANDBYE" How do I get scanner to work. The copier works.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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Having problem with my printer. not scanning and also when I
Hi, having problem with my printer. not scanning and also when I go to print documents it only print couple of pages and then I have the printer print few pages at a time.… read more
Benimur
Benimur
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Associate Degree
13 satisfied customers
BizHub C350 - Can you tell me how to scan an entire document
BizHub C350 - Can you tell me how to scan an entire document (20 pages) to a folder and have it scan as one document rather than 20 separate scans? Thank you much. Bob… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
13,147 satisfied customers
My question is related to a Kodak I4200 Scanner. The scanning
My question is related to a Kodak I4200 Scanner. The scanning job is set to pick up on both sides of the paper and has had no issues. However, today we have a document where there is typed information… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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On a Konica Minolta PS5000 We always get the error
On a Konica Minolta PS5000 We always get the error message: "The scanning was discontinued for the original detection was incorrect. Please correctly set how to put the original, and begin the scannin… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I have an hp lj cm2320 mfp ser pcl6 and all of a sudden it
I have an hp lj cm2320 mfp ser pcl6 and all of a sudden it will not scan a document (scan begins and document first page just sits in tray forever) and it will no longer fax (simply rings and rings, t… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
13,147 satisfied customers
Why wont canon mg 6220 printer scan document ? The link to
Why won't canon mg 6220 printer scan document ? The link to scan does not come up on my pc to scan...… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I have a MX870 on a wireless network that works great as a
I have a MX870 on a wireless network that works great as a printer. I can also use it as a scanner by using several scanning software but when I try to use the MP Navigator 3.1 it tells me that the pr… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
13,147 satisfied customers
My imageclass D420 seems to be stuck in scan mode or duplex
My imageclass D420 seems to be stuck in scan mode or duplex mode. When I try to make a single copy it scans first then copies. When I try to make 2 copies it scans and copies and then message says sta… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
13,147 satisfied customers
I have an Xerox Workcentre 4150 printer/copier/scanner with
I have an Xerox Workcentre 4150 printer/copier/scanner with no service contract. I want to be able to use it to scan documents either to a hard drive or to have the documents emailed. I have hundreds … read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
89 satisfied customers
My Canon Fax-JX300 reads "Memory Full" and wont allow me to
My Canon Fax-JX300 reads "Memory Full" and won't allow me to fax out a document. I read the manual and did what Page 36 said - There are no documents in memory to delete. Help! I need to fax out an im… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
13,147 satisfied customers
Hi there, I have two seperate HP Printers and have seperate
Hi there, I have two seperate HP Printers and have seperate problems with both of them. The Laserjet MFP M175a refuses to Scan more then one page at a time through the document feeder. Photocopying mo… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
89 satisfied customers
How Can I Scan Multiple Pages Thru The Multi Page Printer
How Can I Scan Multiple Pages Thru The Multi Page Printer Opening On Top? How can I scan a multipage document withoutplacing each page individually into the printer?… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
13,147 satisfied customers
I can copy a document to my PC but it is then in jpeg format
I can copy a document to my PC but it is then in jpeg format and I am unable to deit text. Is there a solution, please?… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
13,147 satisfied customers
Our Bizhub 222 used to scan to the PC without any problem -
Our Bizhub 222 used to scan to the PC without any problem - now it seems to be treating scanned items as if nthey were fax items. Why?… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
13,147 satisfied customers
with a Xerox 3300 MFP I can not get my scanner function to
with a Xerox 3300 MFP I can not get my scanner function to work. It only says "trying to open scanner session." The scanner was working previously but today after scanning to desktop, nothing was on t… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
13,147 satisfied customers
How can I make the resolution on my scanner less? Each time
How can I make the resolution on my scanner less? Each time I scan say a bank statement, it comes out to 4 or 5 mb so when sending docs for a refi, i have to send as a zillion email attachments vice a… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,090 satisfied customers
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Meet the Experts:

andymf1973

andymf1973

Engineer

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19matt84

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dennish1274

dennish1274

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Worked for Kyocera-Mita and Konica Minolta dealer, copier and office equipment repair for 5 years.

Daniel

Daniel

Engineer

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Electrical Engineer BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Mary

Mary

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20+ years supporting office equipment.

Nathan

Nathan

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Owner of IT consulting/services company.

Carl L

Carl L

Master Technician

89 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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