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Ask Engineer John C Your Own Question
Engineer John C
Engineer John C, Equipment Expert
Category: Office Equipment
Satisfied Customers: 14602
Experience:  Computer Science Engineer and A+ Certified
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My Sharp MX2600 n comes up with error: "H5-01"...I cleared a

Customer Question

my Sharp MX2600 n comes up with error: "H5-01"...I cleared a paper jam, but still no printing...this message keeps blocking jobs
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Engineer John C replied 1 year ago.

Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.

Once you clear the paper jam properly, please follow the steps below:

1- Put it in 'Copy' mode
2- Press on the keypad: P * C * 14
3- Click Execute and press 'Yes'
4- Then press the 'Copy' tab.
5- This should reset the menu and jam condition.

Please let me know if it worked!

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John

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