Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.
Make sure to click File, then click Print, then select the Tray 1. Do not click the PRINT icon as it will go to the default tray.
If that's not the issue, please download and install the newest driver for your printer.
If you have Windows 7 Ultimate 32 bit, download this one ===> CLICK HERE
If you have Windows 7 Ultimate 64 bit, download this one ===> CLICK HERE
Download and then Install it, then open a document you want to print, click the File menu, then click the Print option and choose Tray 1.
Please let me know if you need more assistance by using the reply box below, I'm happy to discuss further. :) If not, please take a moment to rate my personal answer to you