How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Technician
Category: Office Equipment
Satisfied Customers: 11746
Experience:  25+ Years of Experience in Computers and Electronics. Office Equipment Expert.
23511658
Type Your Office Equipment Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

Colorqube 8570 model error message 91,720,00:49837

Customer Question

colorqube 8570 model
error message 91,720,00:49837
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is Michael. I can help you with your question.

This error specifically is a Print Head Tilt Error - which is a problem with the printhead, but it could be as simple as an obstruction around the print area. If you are using third party consumables, I would replace them with Original Xerox consumables. If that doesn't help, the printer may be in need of service. Is it still under warranty?

Mike