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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 11244
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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I have WorkCentre M20i, DADF feeding speed is unusual and

Customer Question

I have WorkCentre M20i,
DADF feeding speed is unusual and too slow.
Submitted: 2 years ago.
Category: Office Equipment
Expert:  Russell H. replied 2 years ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I presume you have observed the DADF feeding to be slow, when scanning or when photocopying, since those are the operations that use the DADF.

Or is it only scanning, to a computer, that is going slowly?

I advise you to test, with a photocopy or two of documents fed and scanned for photocopying through the DADF, to see whether the slow feeding only happens with scanning to a computer... if that's how it is, then you may have a slow-communication problem, or a lack of scanning buffering, or similar issue.

You say the feeding speed is 'unusual'... please explain, if there is anything more in the way of details to mention.