How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Technician
Category: Office Equipment
Satisfied Customers: 11824
Experience:  25+ Years of Experience in Computers and Electronics. Office Equipment Expert.
Type Your Office Equipment Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

Cs-2030 copystar message says close second left cover its

Customer Question

cs-2030 copystar message says close second left cover its closed need advice
Submitted: 2 years ago.
Category: Office Equipment
Customer: replied 2 years ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 2 years ago.
this is sunday are you closed?
Expert:  Michael Hannigan replied 2 years ago.

Hello. My name is Michael. I can assist you with your question.

This could be a damaged sensor for the left cover. Did you have a problem like a paper jam prior to this problem?

Please check around the door for a sensor that should detect whether the panel is closed. It's possible that the sensor has just been dislodged. If the door sensor is in place, then it may need to be replaced.


Customer: replied 2 years ago.
ok thank you I will check this evening when I get to the rink
Customer: replied 2 years ago.
if it needs to be replaced how can we order that part
Expert:  Michael Hannigan replied 2 years ago.

Do you have a local repair service that you use? One place you can get the parts is Precision Roller. Here is there web site.

There are many others, but the company above usually has stock and pretty good pricing.

I would appreciate a moment of your time to rate my level of service at your convenience. Thank you.


Customer: replied 2 years ago.
ok we can not find a sensor, can you please advise where it might be...we are not seeing anything
Expert:  Michael Hannigan replied 2 years ago.

Here is an exploded diagram of the printer.

Part number 25 on page 34 shows the sensor. The same sensor is used throughout different points on the printer.