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Richard, Customer Service
Category: Office Equipment
Satisfied Customers: 37650
Experience:  Over 20 years fixing Electronically devices
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I cannot fax a hard copy on my HP 6700 Officejet Premium. I

Customer Question

I cannot fax a hard copy on my HP 6700 Officejet Premium. I turn the printer on - go to fax - the dialing keypad briefly displays and then disappears. I turn the printer off and exactly the same thing happens again.
Submitted: 2 years ago.
Category: Office Equipment
Expert:  Richard replied 2 years ago.

Hi there and welcome

As the first step, can you remove the power to the HP by disconnecting the power from the wall and let it sit for 10 minutes.

Then connect the power again, turn it on and tell me if you still have the problem please.