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I cleared a jam from my ricoh wide format copier, but it still…

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I cleared a jam from...
I cleared a jam from my ricoh wide format copier, but it still says there is a jam what to do??
Submitted: 3 years ago.Category: Office Equipment
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Answered in 11 hours by:
6/30/2015
Technician: ElectronicsPete, Engineer replied 3 years ago
ElectronicsPete
ElectronicsPete, Engineer
Category: Office Equipment
Satisfied Customers: 20,621
Experience: Electronic Engineer
Verified
Hello,
I am Pete, and I'll be happy to assist with your question today.
Was the paper torn at all?
If it was, some fragments may remain inside the machine.
You can try removing them using compressed air, or by manually feeding a piece of stiff card through the machine.
Let me know how you get on...
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Technician: ElectronicsPete, Engineer replied 3 years ago
Hi,
I'm just following up on your question - do you need any further assistance?
Let me know,
Pete.
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