How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 468
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
13568747
Type Your Office Equipment Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I have a Canoscan 8400F Scanner and am trying to get it to

Customer Question

I have a Canoscan 8400F Scanner and am trying to get it to run on my Windows 8.1x64bit PC. I have previously had it running on a Windows 7 PC which is now defunct. Can you help me solve the problem. Canon have not released a driver for this particular scanner to operate on Windows 8. I know it is possible as I have done a bit of research to try to get it to work but to no avail.
Submitted: 2 years ago.
Category: Office Equipment
Expert:  Freddy M. replied 2 years ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. Why exactly do you think this is possible? The reason I ask is because this model is not in any way shape or form supported on windows 8.1 64bit and can not be installed. You could technically get it working in vmware but that's really it. I am also going to opt out and open this to all experts now, please leave the answer to that for the next person.
.

Related Office Equipment Questions