Office Equipment

Ask an Office Equipment Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

I have a Brother Intellifax 2800...the "pop up" I am getting…

Customer Question
I have a Brother Intellifax...
I have a Brother Intellifax 2800...the "pop up" I am getting is "Paper Jam"...however, when I follow the instructions to clear the paper jam...there is no paper ...I did have a paper jam on an incoming FAX two days ago...I did clear that...and, that is when the current problem arose...any suggestions? Thank you...Steve ********* ***********
Submitted: 3 years ago.Category: Office Equipment
Show More
Show Less
Ask Your Own Office Equipment Question
Answered in 9 minutes by:
6/25/2015
Technician: Michael, Technician replied 3 years ago
Michael
Michael, Technician
Category: Office Equipment
Satisfied Customers: 9,568
Experience: Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
Verified
Hi Steve, How old is your Brother intellifax?
Ask Your Own Office Equipment Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 474
474 Satisfied Customers
Experience: 10 yrs fixing office equipment. Decades of typewriter fixes.

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

andymf1973

andymf1973

Engineer

54 satisfied customers

Helpdesk

19matt84

19matt84

Technician

29 satisfied customers

Copier Service Technician

dennish1274

dennish1274

Engineer

24 satisfied customers

Worked for Kyocera-Mita and Konica Minolta dealer, copier and office equipment repair for 5 years.

Daniel

Daniel

Engineer

14 satisfied customers

Electrical Engineer BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Mary

Mary

Technical specialist

11 satisfied customers

20+ years supporting office equipment.

Nathan

Nathan

Engineer

282 satisfied customers

Owner of IT consulting/services company.

Carl L

Carl L

Master Technician

89 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

< Previous | Next >

Related Office Equipment Questions
I have a Panasonic KX-FL511 that has an incoming fax in
I have a Panasonic KX-FL511 that has an incoming fax in memory; how do I print it out? … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
62 satisfied customers
All of a sudden the incoming calls, i.e., fax transmissions,
All of a sudden the incoming calls, i.e., fax transmissions, on line 2 of my Panasonic device are not picked up by my Brother Fax machine; instead the phone just rings and rings. How get the fax machi… read more
Nathan
Nathan
Engineer
Bachelors of Science
282 satisfied customers
Intellifax 2820 and I have to replace the Paper Tray Feeding
Intellifax 2820 and I have to replace the Paper Tray Feeding Kit. Looks like the part is one unit, but can't get the old one out. There was a little gray bar thing on the bottom where a hook on the bo… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Brother Fax Machine. It was purchased in 2009. The
I have a Brother Fax Machine. It was purchased in 2009. The model is 1860C. I got paper jamed in it. I removed the paper but the machine won't clear. I unpluged it, opened the front and back and did e… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
FOUR IN ONE....FAX INCOMING JAMS ON EVERY OCCASION.....NEED
FOUR IN ONE....FAX INCOMING JAMS ON EVERY OCCASION.....NEED TO PULL PAPER OUT OF BACK COMPARTMENT.....MFCL274DDW.....*** *** **** J. BRUCE ******.....************************… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a Brother Intellifax 4750e fax machine, and am trying
I have a Brother Intellifax 4750e fax machine, and am trying to adjust the maximum speed for receiving faxes, and turn off ECM so I can troubleshoot potential issues with our fax line (I suspect there… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Brother FAX-827, purchased exactly 1 year ago. It will receive
Brother FAX-827, purchased exactly 1 year ago. It will receive faxes, and when sending will shake hands with receiving FAX, but when it should be advancing the document to scan, there is no forward fe… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a Sharp Fax machine (FO-780) and it has been a really
I have a Sharp Fax machine (FO-780) and it has been a really good machine. However it is now saying that I have a paper jam and no mater what I do I cannot rectify it. (I don't think it is a paper jam… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
474 satisfied customers
The paper does not advance into the machine. Shows paper jam.
The paper does not advance into the machine. Shows paper jam. How can I take apart and check bales, etc. on Brother Intellifax 775… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
89 satisfied customers
I have a brother 2820 phone/fax machine. Im able to receive
I have a brother 2820 phone/fax machine. I'm able to receive faxes but when I try to send a fax the machine gives me the message that it is unable to scan. I looked in the operators manual it mentione… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
474 satisfied customers
intellifax 2820 rings, answers, says its receiveing then goes
intellifax 2820 rings, answers, says its receiveing then goes straight to sleep mode without printing. please help, Joe… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
474 satisfied customers
I have a intellifax 1270. When I moved it to a new room and
I have a intellifax 1270. When I moved it to a new room and plugged it in, the screen says Page Mem. error. I can't clear it. I have tried unplugging it and restarting it, removing the paper and reins… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
474 satisfied customers
I have an Intellifax 5750e. I opened the front cover and removed
I have an Intellifax 5750e. I opened the front cover and removed the drum unit and a piece of plastic feel down inside. It is a littel over 8/12 inches wide, is "L" Shaped, and appears to have adhesiv… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
474 satisfied customers
I have a Brother Intellifax 2800. Yesterday I ran out of paper
I have a Brother Intellifax 2800. Yesterday I ran out of paper while out of office. Came back, put in paper, pushed start key and it hasn't printed anything yet. The display says "printing." I sent so… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
474 satisfied customers
My MFC-7360N rang and the display showed it was receiving but
My MFC-7360N rang and the display showed it was receiving but nothing printed. Can I retrieve the last message? And or how do I get it to print a report of incoming faxes? I just has a friend fax me a… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
474 satisfied customers
I have a brother 2820. I desperately need a fax report for
I have a brother 2820. I desperately need a fax report for the date 6/11 and 6/13. I can only get one that goes back to 6/22. Is there a way to go back further. I have it set for 50 faxes. Thanks so m… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
474 satisfied customers
I have a brother intellifax 2820 and my broker has a cannon
I have a brother intellifax 2820 and my broker has a cannon intellifax. He can send me faxes, but his won't receive from mine. He gets error code of incoming machine is not super G3 and I get error of… read more
Nathan
Nathan
Engineer
Bachelors of Science
282 satisfied customers
Brother Intellifax, 4100. I can not clear a paper jam message.
Brother Intellifax, 4100. I can not clear a paper jam message. I can not find any paper stuck in the path but the message says to remove the jammed paper… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x