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Cross cut paper shredder, model NS-PS06CC apparently needs
cross cut paper shredder, model NS-PS06CC apparently needs repairing: makes grinding noise, paper clumps up as it goes thru the shredder. Please ADVISE. … read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
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I have a Ricoh Aficio 2018D and when I try and scan
I have a Ricoh Aficio 2018D and when I try and scan something I get the message "Sending has failed. Press Job Information key to check status" I can't find the key. What is the problem? How can I sta… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I have KM Bizhub c284e with 80k copies. It´s printing a
i have KM Bizhub c284e with 80k copies. It´s printing a vertical line of 1 cm width. The tranfer belt shows a toner line which is the one that prints on the sheets. I want to clean it but not sure how… read more
Carl L
Carl L
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Vocational, Technical or Trade Scho
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I have a Ricoh MP C4502. It has a fax board installed. The
I have a Ricoh MP C4502. It has a fax board installed. The received faxes are forwarded to network folder. The problem I have is that the received fax image appears compressed. If I send an A4 full pa… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
477 satisfied customers
I just picked up a copier (no charge) that was left in a
I just picked up a copier (no charge) that was left in a rental office space. It might be junk but maybe its worth a look to see if it is fixable. It is a RICOH FT 4022. When it is powered on the wait… read more
Nathan
Nathan
Engineer
Bachelors of Science
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Can you please provide instructions on how to configure Fax
Can you please provide instructions on how to configure Fax to Email and how to cancel printing of faxes once this has been configured… read more
Expert
Expert
Hi, I have a Xerox Docucolor 252 and do much of my own maintenance,
Hi, I have a Xerox Docucolor 252 and do much of my own maintenance, but have been having increasing print quality issues. I've replaced the roller in the fuser twice in the last 3 months (once was to … read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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Ricoh Aficio 2045eSP auto document feeder jams with first sheet.
Ricoh Aficio 2045eSP auto document feeder jams with first sheet. Have cleaned rollers & checked white cover; no tears or bent plastic. All looks okay. Tried every variation of paper.… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
2,500 satisfied customers
Xerox Phaser 3300 MFP - When scanning there are very light
Xerox Phaser 3300 MFP - When scanning there are very light blue lines running randomly and vertically through the scan. The white bar sheet is missing from the white bar bracket. Would this cause the … read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
477 satisfied customers
Hi, been struggling with our Xerox Phaser 6180, it lays down
Hi, been struggling with our Xerox Phaser 6180, it lays down a repeat blotch of blue toner (about an inch apart) down the right hand side of every page. Done the maintenance adjustments, reset the fus… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
477 satisfied customers
I have a new Brother MFC-7240 telephone/fax. I have a Telus
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Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
477 satisfied customers
While using my Faxphone L80 for copying I got a series
While using my Faxphone L80 for copying I got a series of beeps and a message to "check paper size." The machine has always been set for letter size and there was letter size paper in the feed. Once t… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
477 satisfied customers
I have a Ricoh Aficio 2035e. I can't get the scan feature to
I have a Ricoh Aficio 2035e. I can't get the scan feature to send the information to the listed email addresses… read more
Nathan
Nathan
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Bachelors of Science
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Xerox Phaser 6360 -- paper in tray 1 (manual/envelopes) starts
Xerox Phaser 6360 -- paper in tray 1 (manual/envelopes) starts to feed and jams after an inch or so. When I pull the paper out, there are scuff marks on the paper.… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
477 satisfied customers
My OCE cs2224 is used almost 99% for black line drawings. It
My OCE cs2224 is used almost 99% for black line drawings. It has been plotting very slowly, only medium to dark grey lines, and is depositing groups of 3mm wide streaks of grey , in pairs, w/ about 10… read more
John
John
Bachelor's Degree
5,524 satisfied customers
I have a Canon MF6540 copier and my copies have a black line
I have a Canon MF6540 copier and my copies have a black line going down the left size of the copy. I have gone through all the cleaning technics but this is still a problem. Is there anything else tha… read more
andymf1973
andymf1973
Engineer
HND Computer Studies
54 satisfied customers
Fax has been sent to us but machine says cannot print RX
fax has been sent to us but machine says cannot print RX data and no paper lights flashes....we have paper in machine… read more
Russell H.
Russell H.
Service Tech.
Vocational, Technical or Trade Scho
477 satisfied customers
Just added a 550-sheet paper tray (Xerox 097S03833) to a
Just added a 550-sheet paper tray (Xerox 097S03833) to a Phaser 6180DN. Set the new tray for "letter" and the built-in tray for "legal". Printer seems to be selecting "tray 2", the new tray, regardles… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
89 satisfied customers
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Meet the Experts:

andymf1973

andymf1973

Engineer

54 satisfied customers

Helpdesk

19matt84

19matt84

Technician

29 satisfied customers

Copier Service Technician

dennish1274

dennish1274

Engineer

24 satisfied customers

Worked for Kyocera-Mita and Konica Minolta dealer, copier and office equipment repair for 5 years.

Daniel

Daniel

Engineer

14 satisfied customers

Electrical Engineer BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Mary

Mary

Technical specialist

11 satisfied customers

20+ years supporting office equipment.

Nathan

Nathan

Engineer

282 satisfied customers

Owner of IT consulting/services company.

Carl L

Carl L

Master Technician

89 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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