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I have a Ricoh Aficio 2018D and when I try and scan
I have a Ricoh Aficio 2018D and when I try and scan something I get the message "Sending has failed. Press Job Information key to check status" I can't find the key. What is the problem? How can I sta… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
Ricoh MPC 5503 does not see documents on the glass plate. It
Ricoh MPC 5503 does not see documents on the glass plate. It prints a completely black sheet of paper.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I have a Ricoh Aficio SP C831dn printer, that is displaying
I have a Ricoh Aficio SP C831dn printer, that is displaying a paper misfeed (J001) error code. I have removed all paper that was misfed. How to I get it to print again?… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I want to store a custom paper size Ricoh SP C430DN printer
I want to store a custom paper size for my Ricoh SP C430DN printer bypass tray for easy retrieval later from the list of available sizes. For example, via the control panel I can set a custom size of … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I want to buy a fax machine (yes, people still use these)
I want to buy a fax machine (yes, people still use these) that automatically stores both sent and received faxes in memory (volatile memory would be ok) so that I can print these transmissions (docume… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I have a ricoh aficio 1022 and all of a sudden, it does not
I have a ricoh aficio 1022 and all of a sudden, it does not show the paper size of 8 1/2 by 11. I pressed the pound key and tried to select this size but that did not work. Even when I load paper in t… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have a ricoh mp 201 spf multifunction printer/copier/scanner/fax.
i have a ricoh mp 201 spf multifunction printer/copier/scanner/fax. I need to forward all my faxes to a folder on my computer, so that nothing gets printed automatically, rather every fax goes into a … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I cleared a jam from my ricoh wide format copier, but it still
I cleared a jam from my ricoh wide format copier, but it still says there is a jam what to do??… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have a Bizhub Pro 920. The last time our tech worked on the
I have a Bizhub Pro 920. The last time our tech worked on the machine we noticed that try 2 and 3 say a different paper size that what is in them. How do we adjust the size so it reads correctly. The … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I have the Ricoh Aficio 320dn and the bypass tray alert says
I have the Ricoh Aficio 320dn and the bypass tray alert says open cover and remove paper but there is no paper jam inside the machine. Could this be a sensor problem?… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
On a Canon Imagerunner 2020, we have the following persistent
On a Canon Imagerunner 2020, we have the following persistent problem that the technician can't solve: Printer doesn't give error code on jam. But technician can access a record of every jam somehow. … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I have a MP530 fax/scanner/printer. The alarm light is flashing.
I have a MP530 fax/scanner/printer. The alarm light is flashing. All ink cartridges are full, paper in machine, Ive turned it on and off. Still comes up with error 5C10 and to check manual for further… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I have a Ricoh Afficio 3228c that says it has a paper jam in
I have a Ricoh Afficio 3228c that says it has a paper jam in the A section but I have thoroughly gone through every section of copier and cannot find any paper. I have also tried unplugging the copier… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
89 satisfied customers
My ricoh aficio mp c 4500 has stopped working. red light
hi my ricoh aficio mp c 4500 has stopped working. red light stays on the start button. display screen works well. I have fitted new colour drum and black toner. colour toners around 50% full. no fault… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
We have a Ricoh 2510 Aficio and I was using it as a printer
We have a Ricoh 2510 Aficio and I was using it as a printer from my computer when I had a paper jam. The display screen indicated it was in the right side of the machine. I had to open both doors and … read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
89 satisfied customers
We have a Ricoh MPC 2050 that is just a couple of years old.
We have a Ricoh MPC 2050 that is just a couple of years old. Last week when we opened tray 2 to put paper in it - now will not slide back into place. Feels as if its jammed though there doesn't appear… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
89 satisfied customers
I have a PC745 copier. I was feeding a sheet from the back
I have a PC745 copier. I was feeding a sheet from the back side for a copy & the copier jammed. I am getting the paper jam light but I can not see any paper jam. I have even taken a few pieces off & d… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I have a Ricoh ap3800c showing Error Code SC556. I did the
I have a Ricoh ap3800c showing Error Code SC556. I did the usual switch on /off with no change The service manual suggests that there is a loose pressure roller thermistor, or a loose connection or re… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
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andymf1973

andymf1973

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19matt84

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dennish1274

dennish1274

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Daniel

Daniel

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Electrical Engineer BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Mary

Mary

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20+ years supporting office equipment.

Nathan

Nathan

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Owner of IT consulting/services company.

Carl L

Carl L

Master Technician

89 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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