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ElectronicsPete, Engineer
Category: Office Equipment
Satisfied Customers: 17287
Experience:  Electronic Engineer
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Im Nelson I have a bizhub 501 and an error code c-1102 appears

Customer Question

Hi Im Nelson I have a bizhub 501 and an error code c-1102 appears and the machine stops. Please help.
Submitted: 2 years ago.
Category: Office Equipment
Expert:  ElectronicsPete replied 2 years ago.
Hi Nelson,I am Pete, and I'll be happy to assist with your Bizhub question. Error c1102 indicates a possible problem with the exit trays.Check that they are inserted fully and aligned correctly.
Expert:  ElectronicsPete replied 2 years ago.
Let me know what you find...
Customer: replied 2 years ago.

Hi Pete

Yes, that answer helped with the error code c1102. But now another error is displayed. It says paper jam. I followed the instructions on the screen but still the same error appears. I checked and there was no Jammed paperso but every time I switched on the error appears. Please help

Expert:  ElectronicsPete replied 2 years ago.
Hi Nelson,
This is caused by the paper jam sensors detecting something stuck in the printer. Was there previously a paper jam? If the paper was torn when it was removed, then small fragments may remain within the printer.
Try blowing it out with compressed air to help clean the sensors.
Let me know if that helps...

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